Channels: connect your chatbot to your website and email

Your AI chatbot works on your website and in your email. Discover how to connect it and which channels are still in development.

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One bot, multiple channels

The ZelixAI platform is built around the idea that your customers reach you via the channel that suits them — not just the one most convenient for you. Configure your bot once and distribute it to all desired channels.

Website Widget

The most popular integration. Add a single JavaScript snippet to your site and a chat window appears. Fully customisable: colour, logo, welcome message, opening hours, and language (auto-detected from browser). Mobile-responsive and works on all modern browsers.

WhatsApp Business

A WhatsApp Business connection is in development and cannot be ordered yet. Once available, the bot answers messages there, just as on your website.

Email

The bot receives emails at your chosen address and prepares a draft reply in your inbox; you or a colleague check the draft and send it.

Facebook and Instagram

Facebook and Instagram connections are in preparation and cannot be ordered yet. Once available, the bot reads and answers messages, comments and posts there.