AI Assistent integrates seamlessly with the systems you already use. From webshop to accounting, from email to WhatsApp. Connect everything in a few clicks.
Every system connected. Every process smarter.
AI Assistent works with the tools your business uses every day. Five honest statuses, no hidden "coming soon": also check out all features.
These features are available right now — no waitlist, no promise, just ready to use.
Put an expert bot, digital twin or premium customer-service persona behind a balance-based paywall. Visitors verify their email, buy a balance pack via iDEAL or card, and keep chatting. Fully opt-in per bot — never enabled by default.
The bot reads your available time slots and books a callback directly inside the conversation — no separate booking form. The visitor picks a slot, you get a confirmation.
The knowledge base searches by meaning, not just exact keywords — synonyms and differently-phrased questions still find the right answer. Embeddings run on EU infrastructure; strict-privacy tenants automatically fall back to full-text search.
A visitor, the bot itself, or your agent can hand a conversation to a human. Agent availability is tracked live — no handover request goes to an empty team.
Automatically synchronise your entire product catalogue and orders with AI Assistent via the built-in WooCommerce REST API (v3+). The chatbot advises customers on products from your webshop, shows prices, stock status and delivery times. No extra plugin needed. Shop-Connect (the universal multi-platform sync) is in active development — see the section below.
Install the AI Assistent chat widget on your website in under two minutes. Copy a single line of JavaScript code, paste it into your website, and the chatbot is live. The widget automatically adapts to your branding and works on any website — WordPress, Shopify, a custom CMS or a static site. Responsive design for a perfect experience on desktop and mobile. Coming soon: native plugins/modules for WordPress and other CMSs for deeper integration — automatic customer recognition based on the logged-in user and direct order lookup from your webshop.
Connect your business email address via IMAP and SMTP. The AI reads incoming emails automatically, analyses the content and suggests an appropriate reply. Emails are automatically converted into tickets and linked to the correct customer profile.
Easily import your existing products and customer lists via CSV files. Upload a file, map the columns to the right fields and the import is processed immediately.
Visitors can speak instead of type — push-to-talk button in the widget converts speech to text instantly and sends it to the bot. Privacy mode available: local Whisper routing so audio never reaches an external cloud. Supports 6 languages.
Set your own API keys for Anthropic, OpenAI or Google in the portal. Usage is billed on your own account, not on platform credits. Keys are stored encrypted with granular permissions per bot.
OpenAI-compatible endpoint configurable per bot — self-hosted LLM (Llama, Mistral, custom fine-tune) or another cloud provider via standard API. Full control over which model runs your customer service.
Custom Whisper/STT endpoint per tenant. For audio that must never leave your infrastructure or for tenants with their own GPU cluster. Combine with BYOLLM for a fully owned AI stack.
Invite teammates with fine-grained roles: answer tickets, train bots, manage the knowledge base or global config. Per bot you can assign one team member as supervisor — all bot conversations and escalations are routed to that supervisor. Every action is recorded in the audit log.
Tokonomix is a multi-model AI gateway from the same InterIP ecosystem, with a unique multi-model consensus and judge system: send the same question to several frontier models at once and let the answers cross-check each other. Recommended as a complement to BYOLLM for teams that want more thorough — not necessarily cheaper — answer comparison. EU routing available.
Want to see which package fits your team? View packages →
Where your customers already are — some channels are still looking for beta testers, others are on the wishlist.
Reach your customers on their favourite communication channel. With the WhatsApp Business integration, the AI automatically answers frequently asked questions via WhatsApp. Complex questions are seamlessly forwarded to a human agent.
Reply automatically to messages on your Facebook page via AI. Official Messenger API integration. Summarise conversations into Q&A pairs for your knowledge base.
Read incoming DMs, reply automatically with product info, and route to a human for complex questions. Ideal for commerce flows and influencer DMs.
Automatically answer questions in your Discord server via the bot — ideal for communities, gaming brands and SaaS products with an active server. Official Discord Bot API integration, in beta.
Track LinkedIn messages from your company page, qualify leads automatically and route to sales or support. For B2B organisations using LinkedIn as a primary contact channel.
X/Twitter mentions and DMs in your helpdesk. Auto-reply on FAQs, escalate on PR-sensitive topics. Monitor brand reputation via sentiment detection.
Manage TikTok DMs and post comments. Auto-reply to product questions, redirect to webshop on purchase intent. For brands with strong TikTok presence.
Build your own integrations with our comprehensive REST API. Fully documented with examples in PHP, Python and JavaScript. Manage customers, tickets, knowledge base articles and chat conversations programmatically.
Connect your Snelstart accounting software and track invoice statuses in real time. Customer data is synchronised automatically so the bot knows which invoices are outstanding and when the last payment was received.
Visitors can upload a PDF, image or screenshot during a conversation — for example a photo of a broken product, a damage report, an invoice or a screenshot of an error message. The bot reads the content (including text in images via OCR), asks targeted follow-up questions and answers with context that would otherwise take five back-and-forth messages. Uploads are stored encrypted per tenant and automatically cleaned up after the configurable retention period.
The same voice-to-text technology coming soon to the admin helpbot — get answers in the portal faster by speaking your question instead of typing. Ideal when you are on the go or simply prefer talking to typing.
Complete managed service for organisations that want to run their own LLM or speech server: physical hardware purchase, installation guidance, maintenance contracts, proactive monitoring, and backup/restore procedures. Currently only via our partner InterIP; later fully integrated in the portal. Bespoke per customer — hardware selection, SLA and backup strategy are tailored to your specific requirements.
Fully own LLM servers, own speech server and speech-translation routing strictly to your local or own privacy-LLM. Zero external cloud — all data stays inside your infrastructure. For organisations with the strictest compliance requirements (healthcare, government, finance). Available in the top tier. Not yet 100% operational; under active development.
We integrate directly with the most popular webshop platforms. Customers on other platforms can use our generic schema.org importer or the AI extractor.
The adapters below automatically sync your product catalogue to the AI knowledge base. Native adapters communicate directly with the platform API — no plugin needed. If a native adapter is unavailable, the generic JSON-LD importer or AI extractor serves as a fallback.
Fully live in production. Connects via the WooCommerce REST API v3+ with a consumer key & secret — no extra plugin required. Synchronises products, prices, variants, stock status and images to the AI knowledge base on every manual or scheduled sync run from the portal.
For webshops without a native adapter: the JSON-LD importer automatically detects Schema.org/Product markup in the page source and imports name, price, description and image. Works with most modern webshops that support Google Shopping — no API key required. Ideal for Squarespace, OpenCart, Joomla, static shops and less common platforms.
When a webshop has no native adapter and contains no JSON-LD markup, the AI extractor scans the page HTML and automatically extracts product data. A fallback layer with slightly lower precision — but usable for virtually any platform. Consumes tokens from your account credits. Combined with the JSON-LD importer, the two adapters provide a universal safety net for any webshop.
Shopify is the largest global SaaS e-commerce platform with more than 500,000 active webshops. The planned adapter uses the Shopify Admin REST API and GraphQL Storefront API. High priority on the roadmap: directly after the Dutch platform set (Lightspeed/CCV/MijnWebwinkel). No plugin required — connection via Admin API token.
Native adapter under development for this popular Dutch e-commerce platform. Lightspeed eCom (formerly SEOshop) is one of the most widely used SaaS webshops among Dutch SMEs, with approximately 10,000 active customers. Connected via the official Lightspeed REST API — no plugin required. Automatically synchronises products, categories and variants.
Adapter under active development for CCV Shop, one of the largest native Dutch e-commerce platforms with approximately 6,000 webshops. Connected via the available REST API. Suited to the SME segment that opts for a trusted Dutch platform with local support.
Native adapter for MijnWebwinkel — a popular SaaS platform for the Dutch small-business segment. Via the available API, the adapter synchronises products and variants to the AI knowledge base. Low technical barrier for the merchant: a single API key is all that is needed.
Planned adapter for Magento 2 and Adobe Commerce via the REST API and GraphQL interface. A powerful platform in the mid-market and enterprise segment with extensive customisation options. Supports multi-store setups and multiple catalogue views. Connection via OAuth2 or Bearer token.
Shopware 6 is a rapidly growing open-source e-commerce platform with a large market share in Germany and across the EU. Connection via the REST API using OAuth2 client credentials. Suited to EU merchants seeking an alternative to Shopify or Magento with greater local control.
Open-source PHP e-commerce platform popular in France and the Benelux, with approximately 300,000 active webshops worldwide. Connection via the PrestaShop Webservice API using an API key. No plugin required. Suited to merchants who prefer a self-hosted open-source solution over SaaS platforms.
Enterprise SaaS e-commerce platform, available on request. BigCommerce provides a mature REST API (X-Auth-Token). Lower priority than Shopify and Magento, but of interest to enterprise clients seeking a vendor-neutral alternative for international markets.
Sync your entire product catalogue with one click — from WooCommerce to Shopify to any shop with Google-indexable product pages. Your bot knows your range instantly, always up to date.
For most platforms, Shop-Connect works out-of-the-box with a single API key. No extra software to install in your webshop.
Does your shop lack a supported API? If your product pages are indexed by Google (Schema.org Product JSON-LD), we can read the data. That applies to virtually every modern webshop.
Shop-Connect respects public DNS routing. Cloudflare orange-cloud, AWS CloudFront, shared hosting, VPS with reverse-proxy — all compatible. Only exception: shops without a public internet address.
Removed upstream = automatically inactive in the knowledge base. Manually added products are never touched. Manual edits and auto-sync are fully independent.
| Shop platform | Plugin required? | Connection via | Phase |
|---|---|---|---|
| WooCommerce | ✓ No | Consumer key + secret | 1 |
| Overige (Squarespace, OpenCart, Joomla, statisch…) | ✓ No | None (public) | 1 |
| Shopify | ✓ No | Admin API token | 2 |
| Magento 2 | ✓ No | OAuth2 / Bearer token | 2 |
| PrestaShop | ✓ No | API-key (Webservice) | 2 |
| BigCommerce | ✓ No | X-Auth-Token | 3 |
| Shopware 6 | ✓ No | OAuth2 client credentials | 3 |
| Ecwid | ✓ No | OAuth Bearer | 3 |
| Wix Stores | ✗ Yes (Wix app) | OAuth app-instance token | 3 |
As long as your product pages contain Schema.org Product markup (required for Google Shopping and Bing product search results), we read name, price, description and image directly from the page source. If the markup is entirely absent, AI-driven extraction is the last resort — this consumes tokens from your account credits.
Features that are already live or in active development. No ETA guarantee — we prefer thorough over fast. Also check out our packages.
Add extra bots or knowledge-team slots at any time, billed monthly — no need to change package. PackageLimitResolver automatically counts the add-on slots in every limit check.
Deploy your chat widget on chat.yoursite.com. One DNS record, automatic Let's Encrypt certificate via Caddy. No manual cert management.
Large catalogues (1,000+ products) and PDF imports run as background jobs. Live progress is shown and the portal remains fully usable while the import runs.
No technical knowledge needed. Your integration is active within minutes.
Go to the integrations dashboard and select the service you want to connect.
Enter your API key or credentials. The connection is verified immediately.
Data is synchronised automatically. The AI chatbot has instant access to your products, customers and more.
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