ZelixAI Voice turns speech into text. We don't keep your audio; the conversion to text happens in the EU (France). Customers no longer need to type: they just talk.
Four steps from microphone to answer. No installation, no plugin, just press and talk.
The microphone button is on the right in the chat window. One click starts recording.
Say what you want to know. Click again to stop recording.
Your speech is turned into text in the EU. We don't keep the audio.
Your chatbot receives the text and answers, just like a typed question. The answer comes as text.
Open the chat at the bottom right and click the microphone. You are talking to our own customer service bot: the same widget you put on your site, with language choice and voice.
ZelixAI Voice is not a separate module: it is part of your chat widget. You switch it on per bot in the portal.
One click starts recording, click again to stop. Works intuitively on mobile and desktop. No long press needed.
Click again to stop recording. After 2 minutes the recording stops by itself.
After transcription you have 5 seconds to review. Edit, cancel or let it send automatically.
On first use the widget asks for consent. The browser remembers that choice.
As soon as the recording is converted, we discard the audio. The text goes into the conversation, like a typed message.
Speech follows the widget language: Dutch, English, German, French, Turkish or Spanish.
These are two different things. This is what ZelixAI Voice does and does not do.
Your visitor speaks a question. The widget turns it into text and your bot answers. We don't keep your audio; the conversion to text happens in the EU (France).
A spoken answer from your bot is not part of ZelixAI Voice. Your bot answers in text.
A few examples of how visitors can use voice.
A customer says a product name and the bot helps search. Handy on mobile, where typing is awkward.
A patient asks a question by voice, without typing. Helpful with limited mobility.
A client describes their case by voice instead of typing.
A guest asks about a reservation while their hands are full.
Voice input works on every plan. You pay per minute from your balance, billed per second. Business and Partner include minutes, which are used first.
With EU-only you pay €0.020 per minute. You can see your usage per month in the portal.
Add speech recognition to your chatbot. Available on every plan, per minute from your balance.