The Einstein AI Assistant lets resellers build their own AI chatbot and deploy it on their website or portal. The bot uses your own knowledge base as its source of information and gives customers instant, accurate answers — 24/7.
What can you do with it?
With the AI Assistant you can:
- Automatically answer frequently asked questions without employee involvement.
- Direct customers to relevant knowledge base articles.
- Offer multilingual support (NL, EN, DE, FR, TR).
- Customize the chat widget to match your reseller brand identity.
How do you get started?
- Log in to the reseller portal.
- Go to AI Assistant in the left menu.
- Create your first bot via New bot.
- Link a knowledge base and install the widget on your site.
The AI Assistant is available to every reseller with an active subscription. Credits are consumed per answered conversation. You can always review your usage via AI Assistant → Usage.